Bob Furniss connects with people. At every level of your organization, Bob makes complex ideas simple and memorable. His sense of humor, honesty, extensive experience, and real-life stories make him one of the most inspiring speakers you will ever meet. Having worked with the most powerful organizations in America such as Delta, Fed Ex and De Paul University, Bob understands how to be a catalyst of change: to make people more productive through leadership, improved process, and strategic change. Bob Furniss brings out the best in people and that increases your organizations productivity and profit. He understands the importance of results and can coach your organization in the successful pursuit of its unique objectives.

When Bob is not sharing his own tips on the speaking curcuit, or consulting with Fortune 500 companies, he is busy writing and publishing blogs, articles and books- all designed to help others succeed in work and in life.

Most Requested Programs:

Lead With Your Heart: The Powerful Impact of Relational Leadership

We all need the support of others to help us reach our goals. That statement was never truer than it is today – especially in all areas of customer service. We can train and measure and manage, but what we really need are employees that lead others to greatness. Creating a culture where employees feel valuable and involved is a key part of most successful companies. Do your employees understand, communicate and live the customer experience vision? By nature, they want to reap the rewards that come with being a part of something important. They want to feel valuable in their job. This keynote will entertain, empower and excite your team.

Operation Impact- A Half-Day or Full-Day In-House Seminar

The Operation Impact program was designed specifically to address the daily struggles of the frontline manager. Bob breaks down the complex into simple strategies – using real-life examples. His entertaining often humorous stories provide insight for improvement at every level of the organization. The seminar can be customized to fit a half-day or full-day format and is designed as an interactive, hands-on program.